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Losing your data is an unexpected and unwanted event. When you need to recover documents, financials, databases or email you want assistance from trusted experts.
 
Khor Wills provides expert data recovery services. Our experts' experience in IT operations, disaster recovery and digital forensics means you have the best chance of success. All our serices are provided in the strictest confidence.
 
If you're unsure, call now for a no obligation discussion with a friendly data recovery expert. We often receive calls after owners have tried random ideas to resolve problems. With failing hardware or bad configurations trying harder is the wrong choice. Don't wait until it is too late.
If you suspect that your valuable information has been deleted we can help you. Often deleted files are recoverable by using an appropriate technique.

From individual deleted files (Word, Excel, databases, photos, music) to entire shared drives or server disks, external hard disks, digital cameras, video cameras, it is often possible to recover all of your deleted information.

Data	Scenario
Hard disk Memory card USB memory	Accidentally deleted Formatted drive Emptied recycle bin Deleted email

Note: if you suspect you have lost information don’t be tempted to experiment with recovery techniques. Quite often you will risk making the situation worse and your information harder to recover. This is especially true of maintenance activities such as “defragmenting”. If you can see the file(s) are still there but you can’t access them they may corrupt. Or perhaps your software can’t start correctly due to corruption of your information (common with email software for example). This can happen for many reasons.

Data	Scenario
Word, Excel other office documents Email files -Outlook, Outlook express Zip files, other archive and backup files Database Microsoft exchange recovery - EDB	Crashed while (or before) saving Broken after reboot / re-start Worked yesterday but not next morning

In most cases we can recover the corrupted file(s) so you can continue your activities. We can also help you convert your information to a better format or system for your task.
Damaged media If you can’t access your information you may have suffered damage to the storage device. If you are having intermittent errors or unusually slow performance with your information your storage device may be about to break.

Particularly if you hear strange sounds, smell something, or even see smoke, turn everything off and ask for advice.

Data	Scenario
Hard disk unreadable, not recognised Memory cards CD USB memory RAID arrays Data tapes	Old, worn out Dropped or hit Power surge Other damage

If you have information stored on a device and can no longer read the device there may be a corruption of the storage format on the device. This is common with removable media such as memory cards in digital cameras.

Data	Scenario
Hard disk Digital camera Memory cards CD USB memory Database formats	Old, worn out Format (partition) corrupted Partially damaged Configuration or settings lost

We can assist you in creating backups, copies and archives of your information. Further, we can assist you in developing systems and process to manage backup, archival and duplication.

Data	Scenario
Document storage Photos, music, other multimedia Financials, customer database	Disaster recovery preparation Business continuance and risk management Archive medical imaging Backup digital audio production Document (or records) retention compliance Evidence management and e-discovery

When you need to alter your information to fit into a different system or optimise how you use the information, we can assist.

Data	Scenario
Databases Email systems Financial records Document management Image, video, audio formats	Wrong format Changing systems Upgrading Improving reporting and summary data Integrating or combining new data Need new view of data

When you want to be sure that you have protected your private information you must consider cleaning the remnants of your data.

The most common problem occurs when old equipment is sold, disposed of or re-deployed. If that device once contained your information it is possible (even likely) that someone can recover that information outside of your control.

In the same way as we can recover your deleted files, others may have an opportunity to rifle through your information and steal or distribute information you meant to keep private, or kept on someone else’s behalf.

We can clean the equipment using technology such as U.S.A. Department of Defence data disposal standards. This is an inexpensive solution to the risk of exposing your private information.

Data	Scenario
Document storage Financials, customer database Photos, music, other multimedia Client files and records Old and forgotten deleted files	Old equipment thrown out Used equipment set up for new staff member or contractor Old hard disks, memory cards, CD’s, floppy disks, backup tapes being re-used or thrown out “hand-me-down” equipment being sold to staff member or family members

Email systems and software like Microsoft Exchange, Outlook and Outlook Express can become corrupted. When this happens not only can you not review your old email and attachments, you can’t send and receive new messages.

We can recover these for you so that the corruption is resolved as well as ensuring the operation of the recovered system. Lost and unknown password may prevent you from accessing word, excel and other office documents as well as zip files, email or financials. Our password recovery service can give you access to your data when you need it. Even for entire computer systems such as Windows XP, Vista, 2000 / 2003 Server.

Data	Scenario
Word, Excel, Outlook ZIP files Email systems and files Administrator passwords Locked out of computer or system	Password lost or forgotten Someone else changed password Information sent with password accidentally applied Password not normally required but activated by another part of system

We can help you overcome most typical password problems.
 
Contact us for a confidential discussion or continue to our Program Areas ..

We have undertaken numerous Expert Witness roles and are fluent with all major digital forensic software applications and evidence management methodologies. These skills allow us to ensure your firm does not waste time and money on lengthy e-discovery procedings. more

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